Most companies use some form of maintenance auditing – whether it is to achieve some form of accreditation, to prove or improve responsible operations, or simply to reaffirm that employees are performing as expected. Nevertheless, there is a significant gap between average audits and best-in-class audits. When done properly, maintenance audits can be motivating, informative and will drive high performance.
The course Mastering Maintenance Audits has been designed to equip participants with the skills they need to design audits and surveys that are relevant and valuable to their businesses, build trust and rapport with site personnel to foster an atmosphere of collaboration and ambition. The course provides alternative methodologies for maintenance auditing to enable participants to deliver the right type of audit at the right time as well as the tools and techniques to ensure they are delivered effectively.
This course uses the Carcaradon model of excellence and delivers expertise on how to use auditing as a foundation and frequent tool for long-term improvement programs, when to bring in experts, and how to build an in-house capability. This course will provide explanations of best practice, followed by interactive discussions in which participants will be encouraged to take part in exercises and activities in order to implement learning when returning to their organization.
Course Methodology
The course uses a mix of interactive and hands-on techniques. Beside the brief presentations by the facilitator and the participants, there will be many individual and group exercises based on actual maintenance audit-related scenarios.
Course Objectives
By the end of the course, participants will be able to:
Design maintenance audit programs that align to the highest priorities of their organizations
Understand the principles of maintenance best practice
Appreciate a range of auditing processes from benchmarking to achieving external accreditation such as PAS 55 and ISO 55000
Build an in-house audit capability to cover the majority of functions and know when and how to engage external specialists effectively
Use auditing to launch performance improvement programs and then help them succeed
Target Audience
This course is suitable for maintenance managers and supervisors, planners, schedulers, reliability engineers, project managers, project engineers, operations managers, shift managers, operations supervisors and professionals who are in training for these roles.
Target Competencies
Maintenance Audits
Maintenance Planning
Maintenance Scheduling
Asset Management
Maintenance Management
Course Outline
The role of auditing in supporting asset management and maintenance performance
Why we audit
The benefits case
Sources of learning
The business case for audits
How top tier performers use audits
Top tier maintenance and asset management practices
Pitfalls of traditional maintenance
The modern maintenance strategy
Maintenance as a business process
The impact of asset management
Balancing reliability and fixed costs
The different levels of planning
An introduction to Turnaround Management
Different types of audit
Performance assessments and benchmarks
Best practice assessments
Safety audits
Compliance audits
Accreditation audits (eg PAS 55 and ISO 55000)
Quality assurance
KPI tracking and day-to-day activities
Getting audits right
Where audits go wrong
A definition of a good audit
The planning process
Choosing an audit methodology and the audit team
Briefing and setting the tone
Giving people a chance to prepare
Reducing the risk of people exaggerating performance
Building rapport and gaining trust
Using audits to inspire people to change
Developing in house capability
Intelligent use of external experts
Audit methods and measures
Out model for maintenance auditing
High level maintenance performance benchmarking
Methods for auditing reliability and asset care
Safety auditing
Workflow auditing
Contractor audits
A model for auditing turnarounds
Tool/wrench time audits
Using audits to launch improvement
Gap analysis and building a benefits case
alignment with the needs of the business, the plant and the people
Developing a vision for the future
Agreeing work packages
Using audits to check progress and help the change
Integrating audits into day-to-day to achieve long-term results
Moving from individual audits to assurance strategy
A holistic approach
Cultural considerations and benefits
Building the principles of good auditing into day-to-day operations