Short professional diploma in change management

Understanding, Planning, and Managing Change

• What is meant by change and change management, and what is the difference between them?

• What is meant by organizational change?

• What is the nature of organizational change?

• Some of the reasons and challenges that face change.

Classification of Organizational Change:

• Adaptive change

• Innovative change

• Radical change

Diagnosing Change:

• Understanding the change equation

• The role and importance of organizational frameworks for change

• Communication of change

Change Agents and Transformation:

• Identifying the types of change agents

• Competencies and experiences of change agents

• Change management and stakeholder analysis

Models and Strategies for Managing and Leading Change:

• Leadership and its role in organizational change

• Administrative adaptation to change situations

• Assessing the need for change

• Preparing and planning the change process

• Eight steps of Kotter's model

Understanding and Managing Resistance to Change:

• Individuals and organizational change

• What causes individuals to resist change?

• Some forms of resistance to change and how to deal with them

• Individual vs. group factors

• The stages of individuals adapting to organizational change

• SARAH model

• Managing the transitional phase of change

• Managing resistance to change and associated emotions

• Managing risks related to organizational change

• How to identify, assess, and manage risks

• Risk probability table and understanding its impact

Communication Plan for Change:

• Why is it important to develop a communication plan for change?

• What do individuals want to hear, and what do they need to see?

• Components of an effective communication plan for announcing and communicating change

• What is acceptable and not acceptable when communicating about change

• Key factors for driving organizational change

• Understanding change from the perspective of corporate culture

• Knowing the components of corporate culture

• Forms of cultural change in organizations and companies

• Some common mistakes in handling current cultural change.