Facilities Management Masterclass: Best Practices for Building Operations, Maintenance and Asset Performance Training Course

Module 1: Strategic Facilities Management

• Principles and scope of modern facilities management
• Strategic FM planning and governance
• Aligning facilities with organisational objectives
• FM leadership and management responsibilities
• Developing effective FM strategies and policies

Module 2: Building Operations Management

• Managing day-to-day building operations
• Operational planning and service delivery
• Building systems and critical infrastructure
• Space and workplace operations
• Operational efficiency and service quality

Module 3: Asset Management and Performance

• Fundamentals of facilities asset management
• Asset lifecycle planning and optimisation
• Asset criticality and performance assessment
• Asset registers and condition monitoring
• Improving reliability, availability and lifecycle value

Module 4: Maintenance Excellence

• Preventive and predictive maintenance strategies
• Maintenance planning and scheduling
• Corrective and condition-based maintenance
• Maintenance KPIs and performance measurement
• Reducing equipment failures and downtime
• Continuous improvement in maintenance operations

Module 5: Facilities Performance and KPIs

• Developing meaningful FM performance indicators
• Measuring operational and asset performance
• Service-level agreements and performance standards
• Benchmarking facilities performance
• Management dashboards and performance reporting

Module 6: Risk, Compliance and Business Continuity

• Facilities risk identification and assessment
• Building safety and regulatory compliance
• Emergency preparedness and response
• Business continuity for critical facilities
• Incident management and operational resilience

Module 7: Energy, Sustainability and Resource Efficiency

• Energy management in buildings
• Sustainable facilities management practices
• Resource consumption monitoring
• Waste reduction and environmental performance
• Improving building efficiency and reducing operating costs

Module 8: Contractor and Service Provider Management

• Selecting and managing FM contractors
• Contract performance and service-level management
• Supplier evaluation and relationship management
• Quality assurance and performance reviews
• Managing outsourced facilities services

Module 9: Technology and Digital Facilities Management

• Computerised maintenance management systems
• Building management systems and smart technologies
• Data-driven facilities management
• Digital asset monitoring and reporting
• Using technology to improve workplace operations

Module 10: Integrated FM Leadership and Continuous Improvement

• Building high-performing FM teams
• Leadership approaches for facilities professionals
• Stakeholder and workplace experience management
• Continuous improvement frameworks
• Developing an integrated facilities management action plan